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The War for Talent |
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In the most specialized fields, candidates have an even
higher voice in the recruitment process and can easily negotiate high
salary prices. |
As Persian Gulf economies continue to
grow at a rapid rate, a war is being raged throughout the region’s corporate
corridors for attracting suitable candidates seeking employment and retaining
current employees with jaw-dropping compensation packages. Regional
recruitment consultants are working hard in order to create a balance between
demand coming from the corporate sector and the supply of suitable candidates
entering the labor market. The current state of economic affairs and the
stunning pace of economic growth have created a situation in which companies
are vying to maintain their valued employees that have valuable knowledge and
functional sophistication.
In a highly competitive business world
that requires firms to continuously strive for higher performance, companies
have been cognizant of the need for attracting the right talent. Thus, they
have been increasing their salaries and re-negotiating compensation packages.
These acts are invariably affecting the labor market and creating an alarming
upsurge in salary levels. While salary increases vary widely throughout the
region, reports indicate that employees successfully achieve 25 to 50 percent
increases in their salary packages when changing employers. However, other
analysts warn that such high increases only represent extreme instances and
the norm in salary increases over the past year ranges between 10 to 12
percent.
Moreover, salary increases vary across
the corporate ladder and amongst the different skill pools. Salaries in
certain industries are reaching global salary levels; yet, the rise is not at
all uniform and fluctuates from sector to sector. In the banking sector, for
example, "salary levels for the lower levels have risen more than that for the
higher level," says Adel AI-Alawi, CEO, Forum International Executive Search.
This is caused by greater demand for middle and lower level employees that
reflects a fast-moving economy. In general, rising salaries favor new
employees, especially those working in construction or the oil and gas field.
Existing employees also enjoy salary hikes usually ranging between 5 to 25
percent.
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Regional recruitment consultants are working hard in
order to create a balance between demand coming from the corporate
sector and the supply of suitable candidates entering the labor market. |
The salary surge has not engulfed all
Persian Gulf countries and salary levels in places such as Kuwait and Bahrain
are expected to remain relatively stable in the year to come. Noora E.
Feleyfel, Regional Director, Marketing and Business Development, MRI Middle
East, mentions that "the banking and finance sector, as well as construction
are the two main industries that have seen salaries rise," in Bahrain. She
also pointed out that one reason for higher salaries is an escalating cost of
living in the country. "The influx of Saudi residents moving to Bahrain and
commuting to Saudi, as Saudi companies offer their employees a higher housing
budget," is a main factor behind the rise of living costs in Bahrain according
to Feleyfel.
Yet, the need for great talent has
forced companies in the region to carry the heavy burden of increased
salaries. One factor is the economic vitality of the region. For example, over
the past year, the trend in IPO activity in the region has nearly doubled with
$7.61 billion in capital being raised - a 10.7 per cent of total capital
raised globally- which has resulted in the creation of investment banks,
private equity firms and financial institutions in the region. This has also
brought with it greater demand for top tier human capital especially in more
senior levels and for people with specialized skill sets.
Same Job, More
Money: The
regional drive to attract greater investment banking and financial activities
has created a shortage in such specialized fields and has also contributed to
higher salaries. In such an environment, "people are moving to jobs of a very
similar category, but for more money," says Mike Hynes, Managing Partner,
Kershaw Leonard. The Dubai International Financial Centre (DIFC) and other
similar institutions are driving this new trend within the market as well.
Such institutions need to offer competitive packages that will ensure top
talent will come to the region.
Giulianotti of Nadia Recruitment says
that "these new employers are prepared to pay at levels not seen before in
Dubai salaries and far in excess of the current market levels." Thus, a
newly-established institution such as Dubai Silicon Oasis Authority (DSOA)
moves to bring engineers and specialists from abroad since the nature of the
field doesn’t necessarily allow people to be trained for the job or recruited
in a short time period. Moreover, a number of factors will be affecting the
regional labor market in the near future that makes decision makers
apprehensive about a looming talent shortage.
One factor is the availability of
greater opportunities across the region. This has led more people to come to
the Persian Gulf region in pursuit of jobs. It has also brought about
inter-regional job mobility as domestic markets pull skills from one country
to another. The main pull is coming from Saudi Arabia, mainly due to its
relatively large market size. Further, as different countries position
themselves as having different specializations, demand for experts in
specific industries varies accordingly. For instance, demand for insurance
personnel is currently highest in Bahrain. Moreover, competition for skilled
labor is intense as countries push ahead with ambitious economic development
plans, specifically astounding construction plans. In this light, one can also
point out to the rise of small and medium-sized companies that offer greater
opportunities for executives to shape company decisions and have a tangible
impact as compared to larger firms.
Another important factor can be termed
the "sub-continental pull." With India emerging as an economic powerhouse
providing new employment opportunities, many Indians currently working within
the Persian Gulf region are considering moving back home and recruiting from
that resource pool has become limited. For the first time, Indian companies
are vying to pull back people from the GCC markets. Career growth
considerations and feeling a bond with the motherland are factors affecting
this trend which has led recruitment officers to look to other talent pools
for potential employees.
The Benefactors:
Regardless of the
different factors driving up salaries in the region, the immediate
beneficiaries of this development are the employees who are being recruited
to fill important jobs. Analysts have labeled the region a candidates’ market
where job-seekers are increasingly selective and aware of their market value.
In the most specialized fields, candidates have an even higher voice in the
recruitment process and can easily negotiate high salary prices. Positions
such as quantity surveyors, contracts manager, and safety managers in the
construction industry are specialized enough to bring about immediate upward
negotiations once a candidate accepts the job. Naturally, this has caused some
problems for firms working within the region.
There is also the challenge of finding
the suitable people that will match the high salaries being paid. According to
Nadia Recruitment agency only 15 out of every 150 applicants have the suitable
experience or transferable skill sets necessary for the job. The challenges
associate with recruiting new suitable employees has forced companies to adopt
a two-pronged strategy. On the one hand, companies are expanding their scope
in recruiting new employees from new source markets, and, on the other hand,
they are working harder to retain current employees. Retention, therefore, has
become an important challenge as well.
In order to retain employees companies
are moving to offer timely career opportunities and have had to become much
more responsive with their policies towards remuneration and reward in order
to attract and retain the most talented professionals. Thus, they are
increasing their House Rent Allowance (HRA) component in direct proportion to
the market rent percentage rises. In fact, the rise in rents has been a major
concern for companies. They are also offering other valuable benefits that
might help in retention efforts as well as moving to award staff members for
individual efforts rather than offering across the board salary increases.
Different companies in the region are
taking on different measures to tackle this issue and have developed
innovative ideas for retaining and recruiting talent. This new methods include
paying more guaranteed bonuses for the first year, providing air miles and
other physical bonuses, and designing performance-based incentive schemes
(commissions). Both large and small firms have been forced to adjust in the
short-run and will have to be more vigilant in identifying talent and
emphasizing quality over quantity in the long-run. It has also brought about a
new focus on talent development and management.
Managing Talent:
In such a highly
competitive and demanding labor market, businesses are working to develop
their own resource pool in order to stay ahead of the competition. Therefore a
whole new drive has been undertaken to develop existing firm-based talent.
This has run into some problems as reports indicated that over 50 per cent of
organizational diversification and expansion plans in the region achieve less
then half of their initial objectives due largely to people-related issues.
In this light, the work of recruitment managers and talent developers has
become more important than ever. Companies are also more willing to take on
raw candidates, without the specific skill set needed, and train them into
their desired state. In industries such as oil and gas, "the availability of
professionals in some roles like planning, safety and construction is so
constrained and the market compatibility of salaries is so dynamic that some
organizations have decided to institutionalize the hiring of people into
junior roles at lower salaries and then train and coach them to step up into
the desired role," says Amit Saxena, Director, Gulf Personnel. Moreover, a
functional training program can also be an asset in retention since employees
see the value of gaining training that can be useful for future employment
opportunities. According to Karen Oliver, Managing Director, DBM Gulf,
"companies are under pressure to show that they invest in employees to enhance
retention."
The Path Ahead:
Certainly the
future of the labor market will include more salary rises as companies move to
keep up with rising living costs and limited supplies of skilled labor. Yet,
as the human resources market in the region matures and reaches greater
stability, raw salary increases will be replaced by issues such as the company
atmosphere, types of challenges, quality of life and sophistication of the
company’s processes as the main incentives for attracting and retaining
employees. Some argue that salaries will keep rising as long as the regional
countries continue to grow. Yet, the nature of labor demand and the structure
of the market will change a great deal in the coming years as new projects are
announced and as industries within the region evolve.
Clearly,
companies need to get more sophisticated in assessing employees and to work
on differentiating themselves in the eyes of prospective hires. They must also
put talent management and employee development at the top of their corporate
priority. Still, problems may occur in the long-run as expatriates decide to
move out of the region or as local talent fails to increase talent supply.
What is certain for now is that an ongoing war for talent is being raged
throughout the region, the outcome of which will determine the future
structural makeup of the region’s labor force and will affect its pace of
economic growth. |