Reward of Unfailing Endeavor |
Dr. Hamid Derakhshani, a craniofacial surgeon, is founder and Board
Chairman of SUPA Medical Devices. I could write a book with all facts and details
supported by documents, he says on his experience of SUPAs establishment,
growth and accomplishment.
Dr. Derakhshani recently shared with Iran International
some of his memories on the companys emergence as well as his vision for the future
approach of Irans unrivaled manufacturer of medical devices. His last sentence
revealed the hope and determination that built SUPA Medical Devices: I have always
believed that a strong will goes a long way. When there is a will, there is a way.
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SUPA started with 69 products, today it manufactures 600 products. |
Sixteen Years Ago: It was in 1985 when I was recommended to
engage in production of medical devices. On those days, Iran was at war and under
sanctions. Therefore, local production of medical devices was regarded as a vital
necessity. It was a challenge that I welcomed with open arms.
Building from Scratch: The giant project of SUPA Medical Devices was
proposed to the state and took time to be reviewed and pass through several administrative
formalities. The draft plan was finally approved as one of the major projects of the
Islamic Revolution. The project was giant and back-breaking. We had to build a high-tech
factory where there was nothing but a deserted land with 8% of slope. It took time, effort
and sacrifices. Every night after my medical practice, I spent time way past midnight with
different contractors on the progress of their individual areas.
Miracle of Simultaneous Engineering: We had a deadline and I was determined to
finish the job on time. The countdown started and I did not hesitate to put the
inauguration date on the envelopes. It was on the promised date of February 11th of 1989 that SUPA, the 146th grand project of the
Islamic Revolution, was inaugurated thanks to untiring efforts and simultaneous
engineering initiatives. The renowned complex that is now called SUPA Medical Devices
took 22 months to be completed and it was owing to our approach of simultaneous
engineering.
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I do not pay a single penny on royalty. It means paying someone else to
confirm that he knows better than we do. |
Ahead in Standardization: Once production had started, the factory was on the road of
gradual development. As the next step, standardization came on agenda. The first standard
system SUPA aimed at was Total Quality Management (TQM) from Switzerland. Later, our
factory succeeded in securing an ISO 9001 certificate from Switzerland for executive
methods. I am pleased to say that SUPAs achievements led to quality assurance
certificate of Conformity European (CE Marking) from the reputable BSI (British Standards
Institute).
From 69 to 600:
SUPA started with 69 products, today it manufactures 600 products. I do not pay a single
penny on royalty. I dont believe in it. It means paying someone else to confirm that
he knows better than we do.
Such remarkable creativity in production means that SUPA is
prepared to look overseas. To diversify our national revenues, we must all be export
oriented. SUPA has set up representative offices in UAE and Ukraine to boost sales in the
region. However, we hope to see state support to overcome hurdles on the way of exports.
Secrets to Success:
SUPA operates based on two pillars: First, the fundamental of Science, Competence and Intelligence. SUPA is a team
where everyone follows one established culture based on a higher vision. Our philosophy
draws on constant improvement, and that is why our company welcomes constructive
criticism.
The second pillar is Research and Development. R&D is the origin of progress, the
source of success. Every factory needs to have a dynamic R&D department.
The remarkable diversification of our products would be no more than a dream without
continuous research and development.
In a bid to eradicate bureaucracy, every operation in SUPA must be paperless. This itself
promotes science and knowledge. It also requires infrastructure, computer software and
hardware. Once you create all these elements, development will come true.
Need for
Renovation: We must reconsider our
organizations, their existence, their functions, and their operations from day one. Our
traditional task-oriented approach must be replaced with procedure-oriented approach. When
there is no task involved; workers are only required to complete the process. This
alternative approach will define all administrative strategies.
SUPA Medical Devices
2/1 Shahid Sanei St., Tehran 19699 IRAN
Tel : (+98 21) 877 78 82 / 877 14 79
Customer Care: (+98 21) 877 14 80
Fax: (+98 21) 877 78 83
Web Site: www.supamed.com
E-Mail: supa@supamed.com
Factory
Tel: (+98 261) 223 20 80-3
FX: (+98 21) 333 01 30
Fax: (+98 261) 222 10 02
UAE Office (Dubai)
Tel: (+97 14) 81 92 91
Fax: (+97 14) 81 91 25
Ukraine Office (Kiev)
Tel: (+380 44) 241 18 73
Fax: (+380 44) 274 26 66 |